Privacy Policy
Last updated: June 29, 2025
At Frozen North Outdoor Supply , your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://frozennorthoutdoor.myshopify.com/ or interact with our products and services.
1. Information We Collect
We collect information to provide a seamless shopping experience and improve our services. This may include:
- Personal information: Name, email address, shipping/billing address, phone number, and payment details.
- Order information: Products purchased, order history, and transaction details.
- Website usage data: IP address, browser type, device information, and browsing activity on our site (using cookies and similar technologies).
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders, account, or inquiries
- Improve our website, services, and customer experience
- Send you updates, newsletters, or promotional offers (if you opt in)
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary to:
- Process payments (e.g., Woo Commerce , PayPal)
- Ship your orders (e.g., shipping carriers)
- Provide website functionality and analytics (e.g., Woo Commerce , Google Analytics)
- Comply with legal requirements
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website uses secure payment gateways and encryption protocols.
5. Your Choices
- You can update or correct your personal information by contacting us.
- You may opt out of marketing emails at any time by clicking “unsubscribe” in the email or contacting us directly.
- You can disable cookies in your browser settings, though this may affect site functionality.
6. Children’s Privacy
We do not knowingly collect personal information from children under 16. If you believe your child has provided us with personal information, please contact us to have it removed.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Email: Frozennorthoutdoor@gmail.com
Frozen North Outdoor Supply
Fort McMurray, Alberta, Canada
Who we are
At Frozen North Outdoor Supply, we’re more than just an outdoor gear store—we’re a family-run business rooted in a lifelong passion for hunting, fishing, and the Canadian wilderness. Founded in Fort McMurray, Alberta, our story began with a deep love for the outdoors and a desire to share that tradition with others who appreciate the thrill of the hunt, the quiet of a fishing trip, and the beauty of the northern lights.
We know what it’s like to face the extreme cold, chase trophy pike or walleye, and rely on gear that won’t let you down. That’s why we hand-select every product in our shop, focusing on quality, reliability, and real-world performance. Whether you’re a seasoned hunter, a weekend angler, or just starting your outdoor journey, we’re here to help you make the most of every adventure.
As a proudly Canadian company, we celebrate the spirit of the north—moose, buffalo, and all. Our goal is simple: to provide fellow outdoor enthusiasts with the essential gear they need, backed by friendly service and a genuine understanding of what makes time in the wild so special.
From our family to yours, welcome to Frozen North Outdoor Supply. Let’s get out there.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.